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KINNECT PRIVACY POLICY
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Effective Date: January 1, 2025
Welcome to Kinnect! This Privacy Policy explains how The Kinnect Company, a Delaware stock corporation ("Kinnect," "we," "us," or "our") collects, uses, and discloses information about you when you use our services, websites, and mobile applications (collectively, the "Service"). By using Kinnect, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.
1.INFORMATION WE COLLECT
We collect different types of information from users to provide, maintain, and improve our Service.
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A. Personal Information You Provide
When you create an account or interact with Kinnect, you may provide:
- Basic Information: Name, email, phone number, profile photo (optional), and login credentials.
- Secure Information: Financial, legal, and medical records, stored securely in our system.
- Advisor & Professional Information: If you are a financial advisor or legal professional managing client data, you may provide client details with their explicit consent.
- Communication Data: Messages sent through Kinnect's system, customer support inquiries, and survey responses.
B. Information We Collect Automatically
When you access the Service, we automatically collect:
- Device & Usage Data: IP address, browser type, operating system, and app usage details.
- Cookies & Tracking Data: We use cookies and tracking tools to enhance your experience and improve security. You can control cookie settings in your browser.
C. Information from Third-Party Sources
- We integrate with financial data providers (MX, Zillow, Addepar) to update and display financial account details.
- If you receive Kinnect services through a financial professional, we may collect data they provide, with your consent.
2.HOW WE USE YOUR INFORMATION
We use the collected information to:
- Provide and improve our Service, including financial tracking, document storage, and estate planning features.
- Personalize your experience by tailoring recommendations and insights.
- Communicate with you about important updates, security alerts, and customer support inquiries.
- Ensure security by detecting and preventing fraud, unauthorized access, and system abuse.
- Comply with legal and regulatory obligations where required.
3.HOW WE SHARE YOUR INFORMATION
Kinnect does not sell your personal data. We share information only in the following cases:
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A. With Your Explicit Consent
- You control who can access your data, including advisors and professional contacts.
- Users can set custom access permissions, time limits, and notifications for shared data.
B. With Third-Party Service Providers
We work with trusted partners who process data on our behalf for:
- Cloud hosting & storage (secure data centers with encryption).
- Payment processing (via third-party platforms like Stripe, PayPal).
- Analytics & security monitoring to detect fraud and improve service reliability.
C. For Legal Compliance & Security
We may share data if required by law, subpoena, or to prevent fraud and security threats. Users will be notified unless prohibited by law.
D. Business Transfers
If Kinnect is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity with notice provided.
4.SECURITY & DATA PROTECTION
- HIPAA-Compliant Encryption: All sensitive information is stored using industry-standard encryption protocols.
- Premium Encryption Keys: Users who opt for premium security features manage their own encryption keys.
- Audit Logs & Access Controls: Users receive real-time notifications and full activity logs when professionals access their data.
5.DATA RETENTION & DELETION
- Retention Policy: We retain your data as long as needed for service functionality and legal compliance.
- User-Controlled Deletion: You may request deletion of your account and personal data at any time by contacting hello@kinnect.us.
- Backup Retention: Secure backups may be retained for disaster recovery for a limited period.
6.THIRD-PARTY ADVERTISING & TRACKING
- Kinnect does not engage in targeted advertising or sell user data.
- Limited third-party cookies are used for analytics and service performance.
- Users can manage cookie settings through their browser.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights under GDPR (EU users), CCPA (California users), and other privacy laws, including:
- Access & Data Portability: Request a copy of your stored data.
- Correction & Deletion: Modify or delete personal information.
- Opt-Out of Data Processing: Restrict how your data is used. To exercise these rights, email us at hello@kinnect.us.
8.CHILDREN'S PRIVACY
Kinnect is not intended for children under 13, and we do not knowingly collect their data. If a child's data is mistakenly collected, please contact us for deletion.
9.DISPUTE RESOLUTION & GOVERNING LAW
- All disputes must be resolved through binding arbitration in Florida.
- Users waive the right to file lawsuits or participate in class actions.
- This Privacy Policy is governed by Florida law.
10.CHANGES TO THIS PRIVACY POLICY
- We may update this Privacy Policy periodically. Users will be notified via email and in-app notifications.
- Continued use of Kinnect after changes are posted constitutes acceptance.
11.CONTACT US
For questions or privacy-related requests, contact us at: Email: hello@kinnect.us